How to Resend the Portal Logon Details
This article covers how to resend the Portal Logon details from Migration Manager to your Client.
1. Open the Matter
First you will need to open the relevant Matter and go to the Progress tab.
2. Open the Portal window
Next you will need to click the Portal button to open the Portal interaction window in Migration Manager.
The Portal interaction window will now appear.
3. Click Account Details
Now click the Account Details button and then click Email Username and URL
4. Send Email
An email will now be generated containing logon details for the Portal for this client. Note that the email does not contain the original password, so the user may need to reset their password by following the instructions in the email.