Importing Business Questionnaires
The Business Questionnaire enables Sponsors to provide an agent with nearly* all the relevant information for the type of visa that is being applied for. The ability to use many aspects of the program including Letter and Form merging, eLodge etc is highly dependent on good data being in Migration Manager. The questionnaires provide an easy method for an agent to be able to collect this data and import it into Migration Manager.
To import a completed Business Questionnaire into Migration Manager follow the below steps:
*Please note that the questionnaire tries to cover the majority of data points required for the majority of all visas. Due to the number of visas and the resulting number of questions the questionnaire is not able to cover 100% of the fields. We aim to refine the questionnaires over time to improve coverage.
The completed questionnaire can be added to the sponsor's document tab in several different ways, depending on how you received the questionnaire back from the person who completed it.
- If you received the questionnaire by email, it will be added to the Documents tab via the Automated Email capture. For instructions on how the capture works: How to Capture and Save Emails
- If the Sponsor uploaded the completed questionnaire to the Secure Client Portal, the questionnaire will be added to the Sponsor's Documents tab automatically when it is downloaded from the portal.
- You can also drag and drop the questionnaire onto the Documents tab and this will start the import.
Open the Documents tab and double click on the questionnaire to open it (if you are in Tree View, the Questionnaire should be in either the Attachments or the Documents Received folders depending on how it was received). Review the questionnaire and confirm that you are happy with the contents and ready to import.
Important: the data stored in Migration Manager is only as good as the data you import/enter. If you import a Questionnaire which contains errors or missing information, it will negatively impact the effectiveness of Migration Manager.
If the Questionnaire is a Full Buiness Questionnaire or Nomination Business Questionnaire and the Migrant matter has already been created in MM, be sure to check the Nominee's Family Name, Given Names and Date of Birth on the Business Questionnaire and check that these details match against what you have in the Migrant Matter within MM. This is required for the import to find a match and link correctly.
Right click on the questionnaire and select 'Import Data' from the context menu.
It is very important you check the to Proposed Action buttons (green or red buttons) to ensure the actions to be taken are what you are wanting to achieve.
The Data preview window will appear and the program will now proceed to load the data into a preview window. Please be aware that large questionnaires may take some time to load the data. You can review and amend the data in this window if you want to.
When you are ready to import the data click the ‘Process’ button located in the bottom right corner.
Caution: please carefully check that you are importing data into the correct Matter. If you import into the wrong Matter your database will have to be rolled back and restored. Please contact our help desk immediately to attend to this.
The data import process will now commence. If the questionnaire is large the import process may take some time. When it is complete you can click ‘Ok’ on the pop up window.
You will now be returned to the Sponsor Detail page where you can review all of the imported data.