F&Q

• How to change your Computer Date format
• How to hide the Adobe tool panel
• I receive an error when trying to update my Forms: Meta Refresh error
• Microsoft Outlook warning each time Email Capture is performed
• Why can't my client open the PDF Questionnaire?
• Adding a Migrant Photo to the Active Matter Panel
• Batch Data Import Errors with .xls or .xlsx files
• Ports to Open to allow MM to operate in Secure Environments
• Updating your Immi Password for Legendcom Form Downloads
• Changing my Firm Details
• Cloud Storage not syncing between PCs
• Unable to Open the Questionnaire PDF
• Converting Old Templates to New Template Format
• Backing up Migration Manager
• How to Change the Department Name
• Active X error during Office Integration
• Moving to Cloud
• Changing my Email Address
• Migration Manager - Cloud vs Local Install
• Housekeeping in Migration Manager
• Adjusting Monitor Scaling/Resolution for your PC
• Changing the Currency Symbol
• Running Migration Manager on a Mac
• Updating your Immi Password for eLodge
• Uninstalling the Student or Training Version of Migration Manager
• How Migration Manager User Licenses work
• Installing Migration Manager on a new Machine
• Help is at hand!
• Why is my client not receiving the ‘Portal Password Reset’ Email?
• Closed files
• Recording a ‘Request for Further Information (RFI)’ in Migration Manager
• MM Secure Client Portal – Forms, Status updates, notification to clients (5/6)
• MM Secure Client Portal – Introduction (1/6)
• MM Secure Client Portal – Getting started (2/6)
• MM Secure Client Portal – Web Questionnaire, Requesting Documents, and the Progress tab in MM (3/6)
• MM Secure Client Portal – Reviewing Web Questionnaire & Documents, sending incomplete questionnaires or document feedback to clients via the Secure Client Portal in MM (4/6)
• MM Secure Client Portal – Portal history, creating your Progress Item lists & SnapShot (6/6)
• Recording your client's VEVO consent in MM
• Reporting in MM
• MM Accounts – Sample Process Flows
• Complex File Status list, Progress Items & Reporting in MM
• Where does MM store the information regarding Business Sponsorship and Nominations?
• Requesting Documents from your client via the Secure Client Portal in MM
• Running a VEVO Check through MM’s eLodge function
• Importing your client information into MM for new users
• Where to store your Unique Legal Practitioner Identifier Number in MM to populate in Form 956 & IMMI account
• Test Client & prepopulated web questionnaires in MM for your internal use
• Creating & Recording Referral/ Sources in MM
• MM Web Questionnaires matched to Australian Visa subclass - 18.03.2022
• Creating a custom merge field signature block
• Recording Employment history in MM
• Tips on how to use MM to complete the Form 80 when recording an client or applicant's extensive address, travel and/or employment history.
• Recording Skills Assessments application details in MM
• Recording State or Territory Sponsorship applications details in MM
• Where can you store the GSM Points breakdown for clients in MM?
• Setting up or checking your Email Capture settings - folder selection
• Recording the Department File Number in MM once an application has been lodged and Email Capture
• Managing your matters with future reminders – Active & Inactive Matter Status
• Relationship Status and the Online Questionnaire
• Department Forms blank after Merging
• Tracking DoHA refunds for visa applications using MM Reporting
• MM May 2022 Pre-recorded Question and Answer (Q & A) Session – End of Financial Year process in MM
• MM Pre-recorded Question and Answer (Q & A) Session – Setting up your Accounts in MM for 1 July
• Creating a new item status for Documents, File Notes, and Progress Items in MM
• Drafting Skills Assessments in MM using eLodge
• Security Options for the Secure Client Portal – MFA Two-Factor Authentication (2FA)
• Emailing your client using File Notes from MM
• Creating a shortcut to Migration Manager on your Desktop or Taskbar
• Removing Empty First Page from Merged Letters