Department Forms blank after Merging
When you merge a Department Form through Migration Manager, the Form Merge interacts with Adobe to populate the form with Data from Migration Manager. If you merge a Form and it appears blank (no fields populated), this is usually a sign that there is a Security Setting in Adobe which needs adjusting.
Adjusting Adobe Security
1. Open Adobe Reader
Open your Adobe Reader or Adobe Pro program.
2. Go to Preferences
Select Menu, then select Preferences.
3. Go to Security Enhanced
Select the ‘Category’ Security Enhanced.
4. Untick Security Options
Untick the options:
- Enable Protected Mode at startup
- Enable Enhanced Security
5. Click OK
6. Close Adobe
Close Adobe Reader
7. Re-start Migration Manager
Close and re-open Migration Manager for the changes to take effect.
The Form should now merge successfully with Data.
Note: If you are running both versions of Adobe (the free Adobe Reader and the paid Adobe Pro), you will need to repeat this process on both products
Note: Some versions of Adobe may appear slightly different to the screenshots above.