How to perform a VEVO search
Migration Manager has the ability to perform VEVO searches through the Department’s immiAccount system. Agents are able to perform VEVO searches for one or more persons on files that they have created.
1. To perform a VEVO search, you must first open the relevant Migrant Matter.
2. Click the eLodge button on the Main Toolbar.
3. The eLodge window will now appear. Select VEVO from the drop-down.
4. Click 'Start Search'.
5. The Applicant Selection window will now appear. First, select which of the applicants from this matter you wish to conduct a search on, by ticking the left hand box next to the Applicants name.
6. Next, add any information which is missing from the different applicants. To add information click on the required cell and type in the relevant details.
Note:When you click Save Search the information you have typed in will be updated to this client in Migration Manager’s database.
7. If there are any other individuals you wish to add to this file and include in this search, click the “+” button in the bottom right hand corner.
8. The ‘Add New Applicants’ window will appear. Insert the additional applicant’s details and then click ‘Add & Close’.
Important: This process will also add this person to this matter as an included applicant.
9. When you are ready to commence the search, click 'Save & Search'.
Note:The details you have added/changed about the applicants will be updated in Migration Manager.
10. eLodge will now open the ImmiAccount login panel.
Select the appropriate user, then click Fill & Login.
If you have not previously entered your ImmiAccount login details, Click More, then + New Logon.
Here you can now enter your new immi Account Logon Name and Logon Password. You can also make this your default login details for immi.
Click Fill & Logon to proceed.
11. You will then be asked to enter your MFA code from your Authenticator App. Enter the code, then click OK.
Migration Manager will now proceed to undertake a VEVO search for all of the selected individuals.
The Vevo Results window then will appear.
12. Add/Update the Visa Record against the Matter
If the VEVO Search has returned a valid record with Visa details, you have the option to Add/Update these details against the Visas tab of the Matter.
12.1. Click the 'Add Visa' button
Click the Add Visa button to Add/Update the Visa record.
12.2. Add the Visa
If the Visa does not already exist against the Matter, you will be prompted to confirm the details supplied by VEVO, then click Save & Close to add this Visa to the Matter.
12.3. Update the Visa
If the Visa does already exist against the Matter, you will be asked if you would like to Update the existing visa record, or create a New visa record. Select the which option you prefer and click OK.
You will be prompted to confirm the details supplied by VEVO, then click Save & Close.
13. The Progress tab is updated.
When the search has completed, all of the successful search results will be recorded in the Progress Tab in the matter. To open the results, double click the PDF icon in the far right column
14. Search Documents are saved.
A copy of the successful search results will also appear as PDF, JPEG and CSV files in the Documents Tab. A preview of these items can be seen by clicking the item, then clicking the 'Preview' button.
