Transfer User Files
If a staff member's duties change, you have the option to transfer any Matters that they were associated with to another staff member.
Transfer User Files can only be accessed by the user Administrator or a user with sufficient privileges. If you do not have sufficient privileges, log into Migration Manager as the user Administrator.
- Select the user you would like to Transfer the matter association From.
- If you wish to search only for a particular Matter or Matters containing certain characters, complete the Client Name or ID Contains field. Otherwise leave this field blank
- Click Search.
The search will return all Matters which this staff member has an association to (Responsible, Manager or Clerk). It will group the results by Sponsor ID (It will either list the Sponsor ID or say ‘No Sponsor’ for all other Matters which are not sponsor related. You can click the ‘+’ to the left of the Sponsor field to expand and see the list of Migrants attached to that Sponsor.
For each Sponsor (and the ‘No Sponsor’ group), select the Staff Member you would like to transfer the association to.
Note: Leaving the option When a ‘Transfer To’ user is selected for a Sponsor, automatically select the same user for the migrants linked to that sponsor ticked means you don’t need to manually select each matter within each sponsor.